“The Modern Tracing System Helping Organisations Recover Millions From ‘Dead’ Accounts”
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Gain clarity on your current contact gaps and what can be improved immediately.
4.8 starts out of 7,123 reviews
Dear Lender,
Across the UK, organisations in housing, finance, utilities, enforcement and local government face the same silent challenge:
Cases stall not because customers won’t engage, but because they cannot be reached.
Every year, departments send thousands of letters, make thousands of calls, and escalate thousands of accounts
All based on contact data that often hasn’t been correct for months, sometimes years.
The result?
Rising arrears, increased workload, unnecessary litigation, avoidable complaints, and customers who slip further through the cracks simply because no one can reach them.
This is the hidden cost sitting beneath every recovery process. And for too long, it’s been overlooked.
THE MODERN TRACE FRAMEWORK POWERING MILLIONS IN RECOVERED REVENUE.
And we’ve seen this tracing system used to…
💼 Help a large housing provider restore contact with over 68% of customers previously marked as “unreachable”…
significantly reducing their aged arrears and preventing high-cost escalation pathways.
💼 Support a national finance organisation in correcting thousands of outdated customer records…
leading to measurable improvements in recovery performance and fewer repeat contact attempts.
💼 Enable a local authority to validate and update critical contact data across a complex caseload…
resulting in more sustainable customer engagement and fewer failed outreach cycles.
💼 Assist a utilities provider in resolving long-standing dormant accounts
by identifying updated addresses, employment details and fresh communication channels.
💼 Improve contact accuracy for an enforcement partner managing high-volume, difficult-to-locate cases…
reducing wasted field activity and enabling more compliant, early-stage resolutions.
💼 Reinstate communication for a regional housing association after multiple years of returned mail through verified multi-source tracing that replaced outdated system data.
And so on… We could easily fill an entire page with examples like these.
Because this modern tracing approach has now been used across dozens of organisations in almost every customer-facing sector where contact accuracy directly impacts revenue, compliance, and operational efficiency.
Book an Introductory Call
Gain clarity on your current contact gaps and what can be improved immediately.
4.8 starts out of 7,123 reviews
Building a Predictable Stream of Reachable Customers Across Your Caseload
Imagine a world where your teams no longer spend weeks chasing dead numbers, sending letters that bounce back, or escalating cases simply because no one can make contact.
A world where customers who were silent for months suddenly begin responding — not because pressure increased, but because the organisation finally had accurate, up-to-date contact data.
This is what modern tracing makes possible.
When verified customer information flows into your organisation consistently, everything changes:
✅ Silent accounts open back up
✅ Engagement increases
✅ Arrears stabilise or reduce
✅ Escalations become exceptions, not defaults
✅ Decision-making becomes clearer and more evidence-based
✅ Customer outcomes improve across the board
This isn’t wishful thinking. It’s the natural outcome when outdated data is replaced with accurate, validated, multi-source contact intelligence.
Book an Introductory Call
Gain clarity on your current contact gaps and what can be improved immediately.
4.8 starts out of 7,123 reviews
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