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Locate debtors quickly, discreetly, and compliantly using advanced tracing systems and proven investigative expertise.
At Towerhall Solutions, we specialise in locating debtors anywhere in the UK. Even when contact has been lost for months or years.
Using a combination of sophisticated electronic tracing systems, in-depth desktop research, and skilled telephone investigations, our dedicated tracing team delivers industry-leading success rates for lenders, solicitors, and finance houses.
We understand that accurate debtor location is the first step in successful recovery, and we work tirelessly to provide verified, actionable information.
We begin by reviewing the information you provide. No matter how minimal. This could be a name, last known address, previous employer, or even partial contact details. Our trained team assesses the data and develops a tailored tracing strategy designed to maximise the chances of locating your debtor quickly and compliantly.
Using our direct access to exclusive industry databases and sophisticated electronic tracing platforms not available to the public, we perform in-depth searches to identify any potential matches. These secure systems allow us to cross-reference information, highlight leads, and detect patterns that often go unnoticed in standard searches.
Our specialist investigators combine advanced desktop research with strategic telephone enquiries and discreet checks via professional networks. We meticulously verify any findings, ensuring the address and contact details we obtain are accurate, up-to-date, and legally compliant before moving forward.
Once the investigation is complete, we deliver a comprehensive trace report containing verified contact information, supporting evidence, and confirmation of our findings. This actionable report enables you to proceed confidently with debt recovery, legal action, or repossession proceedings, knowing the debtor’s whereabouts have been accurately confirmed.
We work with banks, financial institutions, leasing companies, solicitors, insurers, debt collection agencies, and local authorities, as well as other investigative firms.
Yes — we operate fully in line with FCA Treating Customers Fairly (TCF) guidelines, data protection laws, anti-money laundering regulations, and ethical industry best practices.
We operate throughout the UK, with the capability to extend certain services internationally where necessary.
Our proven track record, ethical approach, specialist investigative tools, and no trace, no fee policy set us apart — delivering results while protecting our clients’ reputations.
We may be acting on behalf of a bank, finance provider, or legal entity regarding an outstanding matter such as unpaid finance, arrears, or asset recovery.
We contact customers via telephone, email, letter, or in-person visits — never at unreasonable hours and always in line with FCA guidelines.
Yes — you can inform us if certain contact methods or times are inconvenient. However, this does not remove your obligation to address the matter in question.
Absolutely — we follow strict Treating Customers Fairly (TCF) principles, ensuring respectful, professional, and clear communication at all times.
Contact us as soon as possible so we can discuss your situation and, where possible, explore repayment or resolution options within our client’s guidelines.
In most cases, we can begin within 24 hours of receiving full instructions and supporting documentation.
Yes — we are insured to handle assets up to £1,000,000 in value and have extensive experience in complex, high-profile investigations.
We provide regular progress reports and a final detailed report upon completion, ensuring full transparency throughout the process.
Get direct answers, fast resolutions, and expert guidance. No waiting, no confusion.