How to Make a Complaint

We are sorry you feel unhappy and the need to make a complaint. Here is how you can make your complaint. This will help improve our service for the future.

Please provide us with the following:
- Your main line of complaint; a description of your concern

- How you would like us to resolve your problem

- Your details, including Name, Address, the Best way of contact (e-mail, phone)

- Your account details (please only send a reference or agreement number)
We manage our complaints thoroughly and well. Here are the key steps in the process for our complaint management:

Your complaint is submitted

We respond back

Your complaint is dealt with and communication is clear for your peace of mind

If you are not fully satisfied, you may contact us:
Support Email
info@towerhallsolutions.com
Email us
Email us
Phone Number
01342 718300
Call us
Call us
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