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Deliver legal documents quickly, securely, and in full compliance with UK law. With verified proof of service every time.
At Towerhall Solutions, we provide professional process serving services across the UK for solicitors, financial institutions, government agencies, and corporate clients.
Our experienced agents understand the critical importance of accurate, timely, and lawful document delivery in legal and financial matters. Whether serving court orders, statutory demands, legal notices, or contractual documents, we handle every instruction with discretion, efficiency, and full compliance with UK Civil Procedure Rules (CPR).
We know the challenges of ensuring documents are delivered to the right person, at the right time, and in the right manner — and we use proven field experience combined with specialist tracing techniques to make sure service is completed successfully, even in difficult cases.
Upon receiving your instruction and documents, we review all details to confirm service requirements, legal deadlines, and any special considerations. Even minimal information is assessed for potential leads to ensure efficient service.
Before attending, we verify addresses and locations using exclusive tracing databases, previous case intelligence, and direct local knowledge to minimise wasted attempts and improve the likelihood of first‑time success.
Our agents conduct timely field visits to personally serve the documents, following all legal requirements for correct delivery. We operate with professional discretion, ensuring the subject is approached in a lawful and non‑confrontational manner.
Once service is complete, we provide you with a sworn statement, certificate of service, or affidavit (as required), confirming that the delivery was made in accordance with UK legal standards. This ensures your legal process can continue without delay.
We work with banks, financial institutions, leasing companies, solicitors, insurers, debt collection agencies, and local authorities, as well as other investigative firms.
Yes — we operate fully in line with FCA Treating Customers Fairly (TCF) guidelines, data protection laws, anti-money laundering regulations, and ethical industry best practices.
We operate throughout the UK, with the capability to extend certain services internationally where necessary.
Our proven track record, ethical approach, specialist investigative tools, and no trace, no fee policy set us apart — delivering results while protecting our clients’ reputations.
We may be acting on behalf of a bank, finance provider, or legal entity regarding an outstanding matter such as unpaid finance, arrears, or asset recovery.
We contact customers via telephone, email, letter, or in-person visits — never at unreasonable hours and always in line with FCA guidelines.
Yes — you can inform us if certain contact methods or times are inconvenient. However, this does not remove your obligation to address the matter in question.
Absolutely — we follow strict Treating Customers Fairly (TCF) principles, ensuring respectful, professional, and clear communication at all times.
Contact us as soon as possible so we can discuss your situation and, where possible, explore repayment or resolution options within our client’s guidelines.
In most cases, we can begin within 24 hours of receiving full instructions and supporting documentation.
Yes — we are insured to handle assets up to £1,000,000 in value and have extensive experience in complex, high-profile investigations.
We provide regular progress reports and a final detailed report upon completion, ensuring full transparency throughout the process.
Get direct answers, fast resolutions, and expert guidance. No waiting, no confusion.